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| About Us Void are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us . Our Contact details: Void Clothing 38/40 Carlton Street Hockley Nottingham Nottinghamshire NG1 1NN England Phone: 01159 520039 International phone: 00 44 1159 520039 USA 011 44 1159 520039 Fax: 01159 520039 Email:enquiries@voidclothing.net My VAT Registration Number |
| Making A Purchase Products on the site are organised into departments, you can select departments using the menu bar on the left or search for a specific product using the search box. Once you have found something you want to buy, select size and colour (if appropriate) and then click add to basket for that product. You can carry on browsing products, adding as many as you like. If you want to see what you have added or remove any items from your basket click on "basket " at the top of the page . When your ready to pay click "checkout" and you will be prompted for the necessary details to complete the transaction. PLEASE NOTE WHEN SCROLLING THE CHECKOUT FORM PLEASE USE THE NAVIGATION BARS. USING THE MOUSE WHELL WILL CHANGE YOUR OPTIONS. We accept all major credit and debit cards or alternatively you can use one of the following options, when paying by card please include he last 3 digits of the security number printed on the back of the card. Enter these details in the authorisation number space. You can order by telephone or fax on the numbers below, Please have ready your address, Credit/Debit card details, order number and description with relevant sizes and colours. UK Callers 01159 520039 International callers 00 44 1159 520039 USA callers 011 44 1159 520039 FAX 01159 520039 Customers wihin the UK can also pay by cheque or postal order made payable to Void Clothing and sent to 38/40 Carlton Street Hockley Nottingham Notts NG1 1NN |
| Shipping And Handling Drlivery is charged at cost. For an exact quote please ring or email us. |
| Delivery Schedule Most orders are shipped out within 7 days but please allow 28 days for delivery within the UK or 35 days elsewhere. Orders in UK are sent 1st class post if weight under 2kg and by parcelforce if weight over 2kg. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. |
| Credit Card Security Our system uses SSL (secure socket layout), this means you are safe to enter personal details such as credit card details without fear of anyone except Void seeing them. When you reach checkout an icon will appear in the bar at the bottom of the page, if you are using explorer it will be a padlock, alternatively netscape uses a unbroken key, this signifies a secure connection has been made. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us The shop is open Monday - Saturday 10am-5.30pm and Sunday 11am-4pm Void Clothing 38/40 Carlton Street Hockley Nottingham Notts NG1 1NN England Tel: 01159 20039 00 44 1159 520039 enquiries@voidclothing.net |
| Privacy Policy Void NEVER sells or passes your details onto any 3rd party so if you give us your email address we will only use it to contact you when your order is ready. We are registered with the Data Protection Act. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Items may be returned for exchange but postal costs will be charged. Once you recieve your order please check it is correct and try on the garments over your own underwear for hygiene reasons should you need to return it. If it is necessary to exchange, carefully repack and return it to us within 7 days by recorded delivery. When trying on please be careful as we cannot accept responsibility for items torn or snagged. If you are returning from outside the UK, mark clearly on the customs declaration that the items are being returned to manufacturer so that no customs charges are incurred. |
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